Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Frequently asked questions

Fabric & Care

Cold machine wash.

Turn garment inside out before washing.

Do not bleach, soak, rub or wring

Tumble dry on the lowest heat setting, or line dry in the shade.

 

All RETURNS
  • Returned items must be in their original condition: Unworn, unwashed, unused, with all labels and tags attached.
  • Items should be returned within 14 days of receiving the product.

    Please find further information regarding returns in the tabs below. 

Returns; Faulty item

If you have received a faulty, damaged or incorrect item from Code Blue Collective, please contact our customer service team at www.codebluecollective.com.au. Please include your order number and photos of the issue where possible. We will be in touch to guide you through the returns process and arrange an appropriate resolution

Return; Full-Priced Items

At Code Blue Collective, we want you to love your scrubs! Items must be unworn, unwashed and in original condition for eligible change-of-mind returns. Please contact us before returning an item.

You may return these items for an online credit (valid for 2 years), an exchange if the product is in stock, or receive a full refund for the item(s), excluding shipping costs.

Please contact our customer service team at www.codebluecollective.com.au.

Tracking your order

To track your order, please log in to your account or refer to the shipping confirmation email. Access the tracking URL link.
https://auspost.com.au/mypost/track/search

 

Returns and exchanges

We want you to feel confident and comfortable in every shift. If your scrub tops aren’t the perfect fit, you can return or exchange any unworn, unwashed items with tags attached within 14 days of delivery. Simply reach out to us at collectivecodeblue@gmail.com to start your hassle-free return.

Get in touch

Our headquarters

Code Blue Collective
Griffith, NSW 2680
Australia

Email: collectivecodeblue@gmail.com